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What is Integrated Care?

Integrated care happens when a team of Primary Care Providers (PCPs) and behavioral health providers work with Members and their families.  The goal is a patient and family-centered approach to address whole person health.  Providers who coordinate Members’ mental and physical health treatment help the Member have the best health outcomes.

A persons’ behavioral health connects to their physical health (and vice-versa).  Integrated care has a positive impact on whole person health such as:

  • Decreased patient depression levels;
  • Improved quality of life;
  • Decreased stress;
  • Lower rates of hospitalization

Integrated health treatment may improve Member and provider satisfaction by reducing access barriers and improving communication between multiple providers.

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