Calidad

• Formulario de incidente adverso

Annual Quality Plan

• Quality Improvement Plan FY23-24
• Quality Improvement Plan FY22-23
• Quality Improvement/Work Plan FY 21-22

Informe anual de calidad

• Annual Quality Report FY22-23
• Annual Quality Report FY21-22
• Annual Quality Report FY20-21

Auditoría anual de reclamos y encuentros

• 411 Audit Announcement FY2021 Newsletter
• 411 Audit Full Tip Sheet Updated November 2023
• 411 PowerPoint Training Updated November 2023

Programa de incentivos para la salud del comportamiento

• Behavioral Health Incentive Program SFY 2024-2025
• Behavioral Health Incentive Program SFY 2023-2024
• Behavioral Health Incentive Program SFY 2022-2023
• Programa de incentivos de salud conductual SFY 2021-2022
• Programa de incentivos para la salud del comportamiento SFY 2020-2021
• Incentivo de salud conductual SFY 2018-2019

KPI

• ACC KPI Methodology SFY 24-25
• ACC KPI Methodology SFY 23-24
• ACC KPI Methodology SFY 22-23
• Metodología ACC KPI SFY 21-22
• Metodología ACC KPI SFY 20-21
• Metodología ACC KPI SFY 18-19 V10
• KPI fase 2 de ACC
• Resultados de RAE KPI PROD

Performance Pool Incentive Program

• Performance Pool Incentive Program SFY 24-25
• Performance Pool Incentive Program SFY 23-24
• Performance Pool Incentive Program SFY 22-23

Health Equity Plan

• Health Equity Plan SFY 24-25
• Health Equity Plan SFY 23-24